Digital Wall Art FAQ - Instant Download & Printing Questions Answered

How do I receive my digital wall art after purchase?

All digital art from Haus of Prints is available for instant download after checkout. You’ll receive a secure download link via email immediately—no waiting for shipping.

Can I use my purchase for both personal and commercial spaces?

Yes, your digital wall art is licensed for personal use in your home, office, or studio. For commercial display, retail, or resale, please contact us for commercial licensing options.

How long do I have to download my files?

You have 30 days to download your art after purchase. Lost access? Contact us with your order number for new links.

What file formats and resolutions do you provide?

Each purchase includes high-resolution JPEG and PDF files, optimized for professional printing up to 24"x36". All files are 300 DPI for crisp, gallery-quality results.

What sizes can I print your digital wall art?

Our digital wall art is formatted for standard frames: 8x10", 11x14", 16x20", and up to 24x36" for large pieces. Each download includes multiple sizes, ready for home, studio, or professional printing.

Can I request a custom size?

Absolutely! Request a custom size for any design. Most custom requests are fulfilled within 48 hours at no extra charge.

How do I print my digital wall art?

You can print at home with premium matte paper, or use your favorite local or online print shop for larger pieces. For expert tips, read our complete printing guide.

Where can I print digital art in Toronto or Canada?

Haus of Prints files are compatible with all major print shops, including Staples, Walmart Photo Centre, and UPS Store. For gallery-quality, try Colour Systems Inc. or Total Image Works in Toronto. See our printing guide for recommendations.

What paper should I use for printing digital art at home?

Use heavyweight matte or photo paper (220gsm+ recommended) for detailed art; glossy paper for vibrant designs. Canvas works great for statement prints.

Are your files print-ready or do I need to edit them?

All our artwork is fully print-ready at 300 DPI in standard aspect ratios—just download and print, no editing required.

Do you offer refunds on digital downloads?

Due to the nature of digital products, all sales are final. However, if you have any issues with your files, contact us within 7 days and we’ll resolve it promptly.

What if I have trouble downloading or opening my files?

If you experience any technical issues, contact our support team for immediate assistance. We’ll reply within 24 hours and provide new links if needed.

Can I re-download my art if I lose my files?

Yes! If your download period expires, contact us with your order info and we’ll resend your files, free.

Can I use my purchase for business/commercial projects?

Personal licenses cover display in private spaces, including offices. For commercial, retail display, resale, or use in multiple client projects, please inquire for a license.

Can interior designers or businesses use your art?

Yes, for personal client installs. For commercial licenses (multiple installs, business decor, or resale), contact us.

Can I modify or customize the art?

Custom size/color tweaks are free on request. For unique commissions or brand work, contact us.

What art styles do you offer?

We specialize in streetwear, sneaker, Black culture, hip-hop, modern fashion, botanicals, and contemporary digital art. Browse all collections.

What makes your digital art different from free printables?

All pieces are professionally created in Toronto, 300 DPI, and come in multiple print sizes. Our collections are exclusive, artist-made, and inspired by global trends—never cookie-cutter, always premium.

Do you create matching sets or bundles?

Yes! Explore curated sets and gallery wall bundles for coordinated looks.

Why don't my print colors match my screen?

Color variance is normal. For best print accuracy, calibrate your monitor, use recommended shops, and print a test page if possible.

My files won't print correctly or are blurry/pixelated—what do I do?

Ensure you are printing at 100% scale and not enlarging past the recommended size. All files are 300 DPI—if there’s an issue, contact us for a replacement.

How do I open and use PDF or JPEG files?

Most devices support both formats. If you have problems, try a different PDF viewer or use a print shop.

How long does a typical custom request take?

Most custom size or minor edit requests are completed within 48 hours.