Terms of Service – Haus of Prints Digital Wall Art

Effective Date: January 1, 2025
Last Updated: January 1, 2025

 

Welcome to Haus of Prints. These Terms of Service ("Terms") govern your use of hausofprints.co and all digital wall art products purchased from our Toronto-based store. By accessing our website or purchasing our digital art, you agree to be bound by these Terms.

 

 

1. About Our Digital Art Products

What We Sell

  • High-resolution digital wall art files (JPEG, PDF formats)
  • Instant download digital prints optimized for home and professional printing
  • Multiple size formats included with each purchase (8x10", 11x14", 16x20", 24x36")
  • Print-ready files at 300 DPI for gallery-quality results

 

Digital Delivery

  • Instant Access: Download links sent immediately after payment confirmation
  • Download Period: 30 days from purchase date
  • Re-access: Contact us if you need new links after expiration
  • File Storage: We recommend saving files immediately to your device

 

 

2. Licensing & Usage Rights

What You Can Do

  • Personal Use: Print for your home, office, studio, or personal spaces
  • Gifts: Print as gifts for friends and family
  • Multiple Prints: Print the same design multiple times for personal use
  • Different Sizes: Print at any included size or request custom sizing

 

What You Cannot Do

  • Resale: Sell, distribute, or share the digital files
  • Commercial Use: Use in businesses, retail spaces, or for profit without commercial license
  • Modification: Alter, edit, or create derivative works (custom sizing requests excepted)
  • Mass Distribution: Share on social media, websites, or file-sharing platforms

 

Commercial Licensing

For business use, retail display, interior design projects, or resale, contact us about commercial licensing options.

 

 

3. Payments & Pricing

Payment Terms

  • Currency: All prices displayed in Canadian Dollars (CAD)
  • Payment Methods: Credit cards, PayPal, and other Shopify-supported methods
  • Payment Processing: Secure processing via Shopify Payments
  • Order Confirmation: Digital delivery begins after successful payment

 

Pricing

  • Prices subject to change without notice
  • Promotional pricing available for limited periods
  • Taxes calculated at checkout based on your location

 

 

4. Refunds & Returns Policy

Digital Product Policy

Due to the instant, downloadable nature of our digital products, all sales are final. However, we stand behind our quality:

 

  • File Issues: Contact us within 7 days for corrupted or damaged files
  • Technical Problems: We'll provide replacement files for legitimate technical issues
  • Wrong Product: Accidental purchases may be eligible for exchange within 24 hours
  • Download Problems: We'll extend access or provide alternative delivery methods

 

For refund requests, contact our support team with your order number and issue description.

 

 

5. User Accounts & Responsibilities

Account Creation

  • Accounts are optional but recommended for easier order management
  • Provide accurate, current information during registration
  • One account per person; sharing accounts is prohibited

 

Account Security

  • Keep login credentials secure and confidential
  • You're responsible for all activity under your account
  • Notify us immediately of any unauthorized access
  • We're not liable for losses due to compromised accounts

 

 

6. Intellectual Property Rights

Our Rights

  • All digital art designs are owned by Haus of Prints or our licensed artists
  • Website content, logos, and branding are protected by copyright and trademark laws
  • We retain all rights not expressly granted in your purchase license

 

Copyright Compliance

  • Our art is original or properly licensed
  • If you believe we've infringed your copyright, contact us immediately
  • We comply with DMCA takedown procedures

 

 

7. Website Use & Prohibited Activities

Acceptable Use

  • Browse products, read content, and make legitimate purchases
  • Contact us with questions or support requests
  • Share our website link (not the digital files) with others

 

Prohibited Activities

  • Attempting to bypass download restrictions or access controls
  • Using automated tools to scrape content or make bulk downloads
  • Interfering with website functionality or other users' access
  • Uploading malicious code or attempting to hack our systems

 

 

8. Disclaimers & Limitation of Liability

Product Disclaimers

  • Digital art files are provided "as is" without warranties
  • We don't guarantee compatibility with all devices or software
  • Print quality depends on your printer, paper, and settings
  • Colors may vary between screens and printed output

 

Limitation of Liability

  • Our liability is limited to the amount you paid for the specific product
  • We're not responsible for printing costs, equipment damage, or indirect losses
  • We don't warrant that our website will be error-free or always available

 

For printing guidance, see our complete printing guide.

 

 

9. Privacy & Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

 

 

10. Customer Support

We're committed to excellent customer service:

 

 

 

11. Changes to These Terms

We may update these Terms of Service to reflect changes in our business, legal requirements, or industry practices. When we make changes:

  • Updated Terms will be posted on this page with a new "Last Updated" date
  • Significant changes will be communicated via email to registered users
  • Continued use of our website after changes constitutes acceptance
  • If you don't agree to changes, discontinue use of our services

 

 

12. Governing Law & Dispute Resolution

Applicable Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

 

Dispute Resolution

  • Preferred Method: Contact us directly to resolve issues amicably
  • Jurisdiction: Any legal disputes will be resolved in Ontario courts
  • Class Action Waiver: Disputes must be resolved individually, not as class actions

 

 

13. Severability & Entire Agreement

  • If any provision of these Terms is found invalid, the remaining provisions continue in effect
  • These Terms, along with our Privacy Policy, constitute the entire agreement between us
  • No verbal agreements or promises modify these written Terms

 

 

14. Contact Information

Questions about these Terms of Service?

 

Haus of Prints
Toronto, Ontario, Canada
Email: hausofprints@protonmail.com
Website: hausofprints.co

 

Thank you for choosing Haus of Prints for your digital wall art needs. These Terms help us provide you with quality products and excellent service while protecting both your rights and ours.