Digital Wall Art FAQs – Haus of Prints
Welcome to the official FAQ for Haus of Prints, your destination for exclusive digital wall art and printable decor. Find answers to the most common questions about instant downloads, printing, sizing, and custom orders—all in one place.
Ordering & Instant Download
How do I receive my digital wall art after purchase?
All digital art from Haus of Prints is available for instant download after checkout. You’ll receive a secure download link via email immediately—no waiting for shipping.
Can I use my purchase for both personal and commercial spaces?
Yes, your digital wall art is licensed for personal use in your home, office, or studio. For commercial display or resale, please contact us for licensing options.
Printing & Sizing
What file formats and resolutions do you provide?
Each purchase includes high-resolution JPEG or PDF files, optimized for professional printing up to 24"x36". All files are 300 DPI for crisp, gallery-quality results.
How do I print my digital wall art?
You can print at home using premium matte paper, or use a local or online print shop for larger sizes. For expert tips, read our printing guide.
Can I request a custom size?
Absolutely! Request a custom size for any design. Most custom requests are fulfilled within 48 hours at no extra charge.
Refunds & Support
Do you offer refunds on digital downloads?
Due to the nature of digital products, all sales are final. However, if you have any issues with your files, contact us within 7 days and we’ll resolve it promptly.
What if I have trouble downloading or opening my files?
If you experience any technical issues, please contact our support team for immediate assistance.
More Questions?
Still need help? Contact us and our team will respond within 24 hours.
Or, browse our latest digital wall art collections to find your next favorite print.